Privacy Policy

Our Websites

Our website address is: https://realmuzicent.com and https://realmuzicmerch.com

WHAT PERSONAL INFORMATION WE COLLECT AND USE

Processing personal information is incidental to our operations. The categories of personal information we process on a regular basis are names, professional affiliation, contact details (mostly professional email addresses), brief biographies, communications you send us.

We occasionally process payments from clients on our our website, as well as images of the participants to our events.

As a rule, we obtain personal information directly from you. In limited situations, we also use information we observe about you. This happens when you visit our website, if you accept cookies and when we receive information on whether you opened or not the emails with our Newsletters (unless you block this tracking).

Rarely, if you are one of the professionals we would appreciate to engage with as part of our core activity, we obtain your contact details and affiliation from third parties or from publicly available sources.

WHY AND HOW WE USE YOUR PERSONAL INFORMATION

We use this personal information to send you communications related to our work, invitations for events or to facilitate your participation to our services, conferences and other events.

Our email delivery vendor will use a web beacon which tracks whether recipients have opened the emails we send in order to provide us open rate information about our email communications.  Please choose plain text email in order to decline this tracking.

WHO HAS ACCESS TO YOUR DATA

Sometimes we share your information with our partners. This happens when we co-organize events, panels, or engage in initiatives jointly with other entities. The information we share is limited to name, affiliation and contact information, and exceptionally it may include biographic information.

We also share your information to third parties that are our vendors and process personal information on our behalf and for no other purposes. We use:

  • an email delivery service,
  • an email and virtual common workplace service provider,
  • a provider of cloud services,
  • an online conference system provider,
  • a Customer Relationship Management service provider,
  • an online registration service provider (for participation to events we organize).

All of these service providers are based in the US.

We will share your information with authorities only if the law requires us to.  

RETENTION

We only keep your data for as long as you want to hear from us and stay connected to our work. This period of time varies, so we can’t give you a precise number. As a rule, if you are a newsletter subscriber, we will continue sending you our newsletter until you opt out or our email bounces. In these cases, we will proceed to erasing your email address from our database. If you are a client, we are storing your name and contact details to send you notice of future projects/updates, unless you instruct us at registration not to.

YOU’RE IN CHARGE

If you want to check with us whether we have your personal information and what personal information we have about you, if you want to correct or update your information or even if you want us to erase your contact details, send us an e-mail at support@realmuzicent.com

CHANGES TO THIS PRIVACY POLICY

If we make any material changes to our privacy policy, we will notify you by posting the revised policy with the date of revision on this page and provide notice of this change on our website home page. We will duly inform you of any changes via our platform and we will give you the opportunity to express your consent for processing your data for different and new purposes, or we will in any case inform you about the legal basis of such processing other than consent.